TOP 6 Job offers in Australia in December 2018

You are in Australia or you dream to have a career Down Under ? Have a look at those 6 job offers for permanent positions in Australia. 

 

  1. Marketing Manager, based in Sydney CBD.

  • Industry: Shipping products and Pick-up & delivery services. 
  • Start Date : ASAP

This mature start-up (18 people at the office) needs a Marketing Manager to handle an important business strategic transformation and manage an innovative platform to promote their new range of mail products, in a word to coordinate its ambition to develop.

In charge of the entire marketing activities for the company and managing a team of 2, your main responsibilities are:

  • Developing the marketing strategy and annual marketing plan in line with company development strategy (including the launch of the new shipping &e-commerce platform in December 2018), sales objectives and brand identity
  • Building and managing the marketing budget
  • Managing the creation and publication of all marketing materials and collaterals (BTL mainly but also social media and digital) in line with marketing plan, products & services launches in collaboration with external vendors (agencies, graphic designers, printers, etc.) and other stakeholders (franchisees, partners, etc.)
  • Organizing events and cobranded activities
  • Maintaining effective internal communications (including towards franchisees) to ensure that all relevant company functions are kept informed of marketing objectives

 

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  2. Strategy Manager, based in Sydney 

  • Industry: Retail 
  • Start Date : ASAP

As Australia’s biggest retail group, this company has the most trusted food, liquor and general merchandise brands. With the needs of their customers always changing, this group is looking for a  Strategy Manager to enforce new initiatives.
The corporate strategy team’s primary mandate is to develop high-quality strategic initiatives for their businesses, or across the portfolio. They focus on areas which are outside « day job » and require additional resources to help think bigger, faster, better.

As a Strategy Manager, you will be responsible for:

  • Contribute to the annual strategic planning process
  • Own portfolio of small to mid size strategy & transformation initiatives, and / or work streams or larger initiatives
  • Provide support and thought leadership to the company
  • Support Group communications & reporting, including Board, ExCo and Delivery Office presentations.

 

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3.  Strategy Associate, based in Sydney 

  • Industry: Retail 
  • Start Date : ASAP

This leading Australian retail group needs a Strategy Associate asap!

As a Strategy Associate, you will be responsible for:

  • Leading projects from strategy definition to planning and execution
  • Structuring problems and defining the plans of action to solve them
  • Stakeholder management and reporting, including strong advisory relationships with senior and peers
  • Reporting to Strategy Manager or Senior managers and divisional team members.

 

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4. Senior Strategy Manager, based in Sydney 

  • Industry : Retail
  • Start Date: ASAP

This leading Australian retail group is looking for a Senior Strategy Manager with 5+ years business experience, degree qualified, MBA an advantage, and also 2+ years of management of teams on critical strategy projects, within a top tier strategy consulting or in-house strategy team experience essential

The corporate strategy team’s primary mandate is to develop high-quality strategic initiatives for their businesses, or across the portfolio. They focus on areas which are outside « day job » and require additional resources to help think bigger, faster, better.

As a Senior Strategy Manager, you will be responsible for:

  • Structuring problems and defining the plans of action to solve them
  • Stakeholder management and reporting, including building strong advisory relationships with senior Divisional leaders
  • Leading teams of Strategy Associates / Managers / Analysts and divisional team members from strategy definition to planning and execution

 

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5. Client Success Manager, based in Sydney

  • Industry : Tech Startup 
  • Start Date: ASAP

This young successful tech start-up – has created a SaaS solution that enables organisations to provide a secure communication channel between them and informants, willing to disclose information anonymously. Today to cope with its fast-global expansion, they are actively looking for their Client Success Manager APAC based in Sydney (HQ and where the product team is based).

Along with managing a team of 3, your main responsibilities are (described in the Client Buying Cycle):

New Business

  • Be the face of client success as the company communicates to prospects on onboarding up to up and running stage.
  • For more significant opportunities, have conversations organised by sales about how you will help onboard the prospects and get them up and running, along with providing ongoing support.
  • Ensure that the company has captured where the opportunity came from (how did they hear about the platform?).

Handover

  • Together with sales, ensure a proper handover happens for each new client.
  • In collaboration with the sales team, understand why the client needs a whistleblowing platform, why they chose our client’s platform, who the key players are, how they are deploying (countries, languages, etc), as well as their tech specific needs.

Onboarding

  • Contact the client post contract to schedule an on-boarding call / meeting if applicable
  • Ensure each client is enrolled in the correct onboarding journey depending on the level of spend/package they are on.
  • Review all new clients (in their first 60 days) every week to make sure all activities are happening, view their activity on the platform (logging in, responses to emails in terms of opens, clicks, etc.), and if they are not on track, reach out via phone/email to move them along.
  • Understand our client’s onboarding journeys, the messages/knowledge base being sent out, and consistently review these to see what needs to be changed, fixed, added, and amended.
  • Survey clients and ask them to provide written testimonials / references on G2Crowd, Capterra or Case Study. Get confirmation on their ability to use our client’s platform for PR / marketing activity.

Client Health

  • Review each client’s usage (based on logins and activity in terms of opening/clicking newsletters, visiting resources, reading content) to get a better view of client health every quarter.
  • Based on this data, engage with each client every quarter (if not already engaging with them) and get the right message to them. This can include a quarterly call for larger/medium sized clients and an email reach out for smaller clients.
  • Highlight any perceived renewal risk.
  • Provide updates & training to existing clients on any new features that are rolled out.
  • Help put together the client newsletter with marketing teams based on feedback provided, issues that have come up, or knowledge gained from working with clients.
  • Review all automation/workflows so that clients can understand what works and what is needed a personal touch for.

Renewals

  • Reach out to each client about their renewal 4 months before the renewal to outline pricing, contract dates, and the process to renew.
  • Manage the sales process over 4 months to ensure a smooth renewal.
  • Ensure the renewal pipeline is updated and reflects the current state of each client.
  • Ensure all contracts are closed before the renewal date.
  • Follow up with any late payments that are 60 days overdue.
  • Where client satisfaction is high, ask for additional testimonial / video case studies.

Specific Projects

  • From time to time, client specific projects will come up that need to be managed.  These include version transitions, specific communication about critical new features, etc.

 

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6. Engagement Principal, based in Sydney.

This client applies Internet scale technology to the challenges facing enterprise businesses, with the mission to solve the biggest, most intractable challenges of enterprise software. To cope with their expansion in APAC, they are actively looking for an Engagement Principal.

Key responsibilities are:

  • Be the single point of contact between the customer, the internal team, as other parties such as consultants and system integrators for all project-related topics (except commercials).
  • Set up each new project for success by creating the project plan, staffing the project with the appropriate resources, and setting up the PMO with communications and governance model.
  • Ensure project requirements are understood by internal resources and delivered on-time and in accordance with customer expectations and statement of work (SOW).
  • Manage project resources, track progress via KPIs, and escalate as required.
  • Keep customers within project scope and on-task.
  • Partner with the Client Director to identify and close upsell opportunities that will move the client towards the Self-Driving Enterprise.
  • Act as supply chain SME, both during the implementation and in pre-sales situations.
  • Plan and run meetings/workshop with prospects, ranging from early discovery sessions to detailed final presentations as part of a formal software evaluation.
  • Estimate and document project requirements for proposals and SOWs.
  • Work closely with our Product team to drive our product improvements and direction.

 

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